KeepAlive Account and Data Deletion
Last updated 11/5/2026
Overview
You can delete your KeepAlive account and the data we hold for it at any time. Hosts and keys that are only on your device are removed when you delete them in the app or uninstall it.
How to Request Account Deletion
To delete your KeepAlive account:
- Email support@getpullrequest.com from the address you use to sign in to KeepAlive.
- Use the subject line "KeepAlive Account Deletion Request".
- We may contact you to confirm your identity before we delete anything.
Data That Will Be Deleted
After we confirm your request, we permanently delete:
- Your profile information (name and email address)
- Account identifiers and sign-in data
- Your encrypted synced vaults
- Your membership in shared vaults, and vaults you own
- App usage data linked to your account
Data That May Be Retained
We may keep some data for legal, security or compliance reasons:
- Subscription records needed for accounting or legal obligations
- Fraud prevention and security logs
Data Retention Period
We delete all eligible data within 30 days of confirming your request.
Contact Us
If you have questions about deleting your account, contact us at: